Privacy & Data Protection

Last Updated: February 23, 2026

At 𝒅𝒙𝒏𝒈𝒎™, operated by Howell Client Response (HCR) Inc., we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we use it, how it may be shared and the choices available to you when you visit our website, contact us or place an order.

By using our website and services, you acknowledge the practices described below.

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1. Information We Collect

We may collect information that you provide directly when you:

• Place or manage an order

• Create an account

• Subscribe to promotional emails

• Contact customer support

• Submit a form or product review

This information may include:

• Your name

• Email address and phone number

• Shipping and billing address

• Order and transaction details

• Customer service communications

Payment information is processed securely by third-party payment providers. 𝒅𝒙𝒏𝒈𝒎™ does not directly store complete credit or debit card details.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Browser and device type

• Operating system

• Pages viewed and time spent on the website

• Referring website or advertising source

• Cookie and shopping activity data

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2. How We Use Your Information

We may use collected information to:

Process Your Purchase

• Confirm and fulfill orders

• Arrange delivery

• Provide tracking information

• Handle returns, refunds or customer requests

Improve Your Experience

• Maintain website functionality

• Remember shopping preferences

• Improve products, services and website performance

• Display relevant content or recommendations

Communicate With You

• Respond to questions

• Send order and service notifications

• Provide promotional emails when you have opted in

Protect Our Business

• Detect suspicious activity

• Reduce fraud and payment risks

• Protect customer accounts

• Enforce our website terms and policies

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3. Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies.

Essential Cookies

These are required for features such as the shopping cart, checkout, account access and website security.

Analytics Cookies

These help us understand how visitors interact with the website so we can improve navigation and performance.

Advertising Cookies

These may be used to measure advertising results and show more relevant promotions on third-party platforms.

You can manage or disable cookies through your browser settings. Some website functions may not work correctly when essential cookies are blocked.

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4. When Information May Be Shared

We do not sell, rent or trade your personal information.

We may share limited information with trusted service providers that help us operate our business, including:

• Payment processors

• Shipping and fulfillment partners

• Website hosting providers

• Customer support systems

• Analytics services

• Email and advertising platforms

• Fraud prevention providers

These providers may only use information as necessary to perform services on our behalf or as permitted by their own privacy terms.

Our advertising and analytics partners may include platforms such as Meta and Google. Their handling of information is governed by their respective privacy policies and account settings.

We may also disclose information when required by law, legal process or to protect the rights, security and property of our customers or company.

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5. Data Security

We use reasonable administrative and technical safeguards designed to protect customer information.

These measures may include:

• SSL-encrypted website connections

• Restricted access to customer records

• Secure payment processing

• Fraud monitoring

• Access limited to authorized personnel and service providers

However, no online system or electronic transmission can be guaranteed to be completely secure.

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6. Email Preferences

We may use your email address to send:

• Order confirmations

• Delivery updates

• Customer service messages

• Product news or promotional offers

Marketing emails will include an unsubscribe option. You may stop receiving promotional messages at any time, although essential order and service communications may still be sent.

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7. Your Privacy Choices

Depending on applicable law, you may request that we:

• Confirm whether we hold your personal information

• Correct inaccurate information

• Delete certain personal information

• Stop sending promotional communications

• Review a privacy-related concern

You may also manage cookies through your browser or device settings.

To submit a request, contact us using the details listed below. We may need to verify your identity before completing certain requests.

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8. California Privacy Information

California visitors may browse publicly available areas of our website without creating an account.

This Privacy Policy is made available through our website and may be updated when our practices change.

California residents may contact us to request access to, correction of or deletion of eligible personal information, subject to applicable legal exceptions.

Recognized browser privacy signals may be processed where supported by our website and service providers.

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9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

If we learn that information from a child under 13 has been collected, we will take reasonable steps to delete it. A parent or legal guardian may contact us to request removal.

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10. External Websites

Our website may contain links to third-party websites, social media platforms or external services.

We are not responsible for the content, security or privacy practices of those third parties. Please review their individual privacy policies before providing personal information.

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11. Data Incident Notifications

If a data incident affects customer information, we will investigate the matter and notify affected users or authorities when required by applicable law.

Notifications may be delivered by email, through our website or by another appropriate method.

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12. Policy Updates

We may revise this Privacy Policy to reflect changes to our services, technology or legal obligations.

The revised version will be posted on this page with an updated effective date. Continued use of the website after an update means the revised policy will apply to future interactions.

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Privacy Questions

For questions about this policy or the way your information is handled, please contact:

𝒅𝒙𝒏𝒈𝒎™
Howell Client Response (HCR) Inc.
10629 Hammocks Blvd
Florida, United States

Phone: 1-786-863-7807
Email: service@dxngm.com